This website is operated by N&N Richmond Limited (company registration number, 11414945) of Suite 246, Linen Hall, 162-168 Regent Street, London W1B 5TB United Kingdom.

We take your privacy very seriously and we ask that you read this privacy and cookies policy carefully as it contains important information on:

•    the personal data we collect about you

•    what we do with your personal data, and

•    who your personal data might be shared with.

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Who we are

We are a 'data controller' for the purposes of legislation relating to data protection, (i.e. we are responsible for, and control the processing of, your personal data).

What information will we collect?

Personal data provided by you

We collect personal data about you (such as your name and email address when you register with us via the ‘Register Interest’ link on our website. 

Personal data about other individuals

If you provide us with personal data on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

•    give consent on his/her behalf to the processing of his/her personal data;

•    receive on his/her behalf any data protection notices.

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Security

We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. 

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We use:

•    Cookies which enable you to move around the website and use its features, such as registering your interest. Without these cookies, services you have asked for cannot be provided.

•    Cookies which collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect personal data that identifies an individual visitor. They are only used to improve how a website works.

For further information on our use of cookies, please see our “How we use cookies” section below.

 For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

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How will we use the personal data about you?

We collect personal data about you so that we can:

•    contact you to provide you information about our services; and

•    notify you of any changes to our website or to our services that may affect you

What legal basis do we have for processing your personal data?

We process your personal data on the following legal bases:

•    Performance of a contract: where you enter into a contract with N&N Richmond Limited and we need to process your personal data as part of this contract;

•    Legitimate interests: we may process your personal data to reduce the risk of fraud, to carry out risk assessments, for the purposes of due diligence, network information security, suppressions and managing opting out of communications, direct marketing, monitoring, web analytics, cloud storage, acquisitions, updating customer details, sales and other core products and services provided by us

•    Consent: where we process personal data under consent we will seek your clear and unambiguous consent prior to processing your personal data

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Marketing

We would like to provide potential clients information by email about our services which may be of interest. We will only send such information to individuals who have registered their interest via our website.

Who your personal data might be shared with

We may disclose your personal data to:

•    officers, directors, assistants, consultants, professional advisors or any other worker or employee of N&N Richmond Limited for administrative purposes only;

•    law enforcement agencies in connection with any investigation to help prevent unlawful activity;

•    any relevant regulatory authority or tax authority.

We will not share your personal data with any third party or third country without your prior consent.

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How long will we keep your personal data

We will keep personal data for a reasonable amount of time in order to perform the purposes listed above. 

We only keep your personal data for as long as necessary. We generally keep personal data for 7 years after last contact with you. However, N&N Richmond Limited reserves the right to keep personal data for longer if we feel that this is in the legitimate interests of N&N Richmond Limited.

You have the right to request that we delete your personal data from our records.

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Keeping your personal data secure

We will use technical and organisational measures to safeguard your personal data, for example: we store your personal data on secure servers.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your personal data, please contact us (see ‘How can you contact us?’ below).

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What can I do to keep my personal data safe?

If you want detailed information from Get Safe Online on how to protect your personal data and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

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What rights do you have?

Right to request a copy of the information that we hold about you

You can request a copy of your personal data and any other information that we hold about you. This is known as a subject access request (“SAR”). If you would like a copy of it, please contact us (see ‘How to contact us’ below) and

•    let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

•    let us know the information you want a copy of, including any reference numbers, if you have them

We may charge a small fee (£10) for this service.

Right to correct any mistakes in your personal data

You can require us to correct any mistakes in your personal data which we hold free of charge. If you would like to do this, please contact us (see ‘How to contact us’ below) and

•    let us have enough information to identify you (name, email address), and

•    let us know the information that is incorrect and what it should be replaced with

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please contact us (see ‘How to contact us’ below) or click the Unsubscribe link on emails sent by us to you.

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How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you.

If you wish to contact us, please send an email to hello@nnrichmond.co.uk or send a message via our website.

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Changes to the privacy policy

This privacy policy is dated October 2018. We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

How we use cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, allowing you to login and generally improve the user experience.

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What cookies does this site use?

A list of all the cookies used on this website by category is set out below. 

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as registering your interest. Without these cookies, services you have asked for cannot be provided.

If you turn cookies off in your browser, you will not be able to register your interest. However, other pages will not be affected.

Category 2: Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies an individual visitor. All information that is collected is aggregated and is therefore anonymous. It is only used to improve how a website works.

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To see more about Google's Privacy policy see the Google page: marketingplatform.google.com/about.

If you wish to stop Google Analytics from tracking you then Google have provided a Google plugin that will stop the tracking code on all sites from seeing your visit. See: tools.google.com/dlpage/gaoptout.

By using our website, you agree that we can place these types of cookies on your device.

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